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Who we are

We are Sunbeam Cleaning Services. Our website address is: https://sunbeamclean.com.

What personal data we collect and why we collect it.

We may collect personal data such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. We collect information about you during the checkout process on our store.

How We Use and Protect Your Data

Latest revision: Oct 2019. Revision information is located at the bottom of this page.

Overview

Sunbeam Cleaning Services strongly believes that you have the right to control the use of your personal information, and that your privacy must be respected. We strictly limit the collection and processing of your personal data, and to the best of our abilities we will work only with other organizations who do the same. We will not use personal data that you provide to us in a manner inconsistent with the purposes for which you provided it to us, as set out below.

We do not sell, rent or lease personal data.

We will vigorously challenge any attempts by government agencies or private sector organizations to gain access to any information that you give us.

This Privacy Policy (the “Policy”) outlines in detail our organizational and website data collection and processing practices in various sections:

The data controller for data collected and processed in accordance with the Policy is Sunbeam Cleaning Services. Sunbeam Cleaning Services is a registered company to

Organizational Privacy Policy

What Personal Data Do We Collect and Process?

Sunbeam Cleaning Services collects and processes as little personal data as possible in order to achieve our mission, which is described on our About Us page.

We collect and process various types of personal data depending on your relationship with SUNBEAM CLEANING SERVICES. We may collect and process personal data relating to the following people:

The types of personal data we may process, for the purposes described below, include:

Generally, we do not collect or keep a record of sensitive personal data and only do so in very limited circumstances, primarily when an individual has chosen to provide us with this data.

We process some sensitive personal data for Human Resource purposes, for example, about SUNBEAM CLEANING SERVICES’s part time and full time employees as far as necessary to fulfil our duties as an employer. On occasion we may also process sensitive personal data of others engaging with SUNBEAM CLEANING SERVICES, for example where an individual provides us with information relating to accessibility needs for the purpose of arranging a meeting or where an individual contacts SUNBEAM CLEANING SERVICES and their communication includes sensitive personal data. We do not use this data for any other purpose other than that for which it is provided. 

We may on occasion process sensitive personal data in relation to our research and investigations, for example when conducting research into potential or current subjects and participants of our research and investigation projects in the context of SUNBEAM CLEANING SERVICES’s mission. This data may be provided to us by the individuals themselves, from publicly available sources or from third parties.

We also collect and process data in connection with our campaigns and fundraising websites related to our other projects. Privacy is an internationally recognized human right. However, we appreciate that in certain circumstances, the data you submit on these websites, may reveal data that could be considered sensitive personal data (reflective of your political or philosophical views) e.g. indicating that you are interested in privacy in a specific country, have sent a letter to a specific company to complain about its privacy practices, have signed a petition to support one of our campaigns, or have donated to our appeal to support one of our cases. 

When using our websites, you are not required, as a statutory requirement or as a necessity to enter into a contract, to provide us with personal data for processing as described in the Policy. However, if you do not provide us with certain personal data on our campaigns and fundraising websites, we will not be able to provide you all of the features available.  
 

Why Do We Collect and Process Personal Data?

We collect and process personal data for the following necessary purposes:

Sunbeam Cleaning Services will only process personal data when we have a legal basis for doing so. The legal basis that we will rely on will depend on the circumstances in which we collect and use your personal data. In almost all cases, the relevant legal basis to process personal data is that the processing will be one of the following: 

How Do We Protect Personal Data?

Personal data shall be subject to additional safeguards to ensure this data is processed securely. For example, we work hard to ensure data is encrypted when in transit and storage, and access to this data will be strictly limited to a minimum number of individuals and subject to confidentiality commitments.  

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to any of our websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. When possible, encryption is used, both in transit and storage. Access controls within the organization limit who may access information.

Who Do We Share Personal Data With?

We maintain direct control over as many processes as we can. As necessary in connection with the above purposes, your personal data are not shared but only with in our authorized service providers and partners. These authorized service providers may be engaged in, among other things, the processing of donations, technology support, outreach campaigns, marketing, or research projects carried out in connection with our mission. Limited members of Sunbeam Cleaning Services staff or the staff working for these third parties may also access and otherwise process your personal data in connection with their job responsibilities or contractual obligations. 

We take appropriate steps to ensure that data remains within jurisdictions with adequate protections for personal data and ensure that your personal data are bound to duties of confidentiality.  We may also be required to disclose or otherwise process your personal data in the context of a regulatory audit to which we may be subject from time to time.

How Long Do We Keep Personal Data?

We ensure that personal data is retained only for as long as necessary in accordance with the above purposes and applicable laws. We may be required to retain your personal data for a number of years in order to satisfy legal or contractual obligations, or in order to establish, exercise or defend legal claims. When your personal data is no longer necessary for these purposes, the personal data will be deleted. 

Communications

Emails received through info@sunbeamclean.com are reviewed by one staff member, sent onwards when necessary to other staff members, and deleted as quickly as possible. We do not disclose the names of senders to others outside of Sunbeam Cleaning Services, i.e. third parties, without your permission.

We select our service providers on the basis of their privacy awareness, and work with most of our service providers to advise them on privacy protection. Our current service provider is Hostinger (see below). 

We administer a mailing service for notifications by email based on interest in to Sunbeam Cleaning Services that you have explicitly indicated to us. Outgoing messages are processed by our mail service and internet providers.

Information we receive by post is collected by one staff member, reviewed, and sent onwards when necessary to other staff members. These items are destroyed as soon as possible. We use our best efforts to prevent disclosure of the names of senders to third parties, consistent with our legal obligations and we endeavor to keep files secure.

We have Paypal, account to administer on-line donations. Paypal allows you to close your customer account once you no longer require it. Your account information may stay active with PayPal for legal and audit purposes, in accordance with PayPal’s privacy policy available here.

Any donations made to Sunbeam Cleaning Services in the form of a cheque will be processed by our authorized Bank in accordance with its privacy policy and under the USA law. We retain information about all donations in accordance with financial auditing requirements.

Website Privacy Policy

We design and administer our web services to limit the amount of data collected. We endeavour to protect users and their data when we process data collected.

We limit collection by (1) minimising the number of ways we track you and (2) providing a Tor service of our website for users who wish to minimise the amount of personal data that is collected in logs. We honour do not track requests. We do not use third parties to track you. We may point from our website to other internet services that use cookies and other forms of tracking. This is particularly the case with multi-media services, and with the links that we post on our Twitter and Facebook accounts. 

It is helpful to Sunbeam Cleaning Services to know how our websites are used.

To undertake analysis of how our site is used, we use Google Tools to see statistics in relation to our website use, for the following purposes:

These statistics are only available to SUNBEAM CLEANING SERVICES. We keep the aggregate data indefinitely, and use this aggregate data assess our performance as a company and to meet the ever-changing needs of our customers.

Contact forms

Contact forms are the best way to let our site visitors introduce themselves or connect with us directly. All information collected in our form are for internal use of Sunbeam Clean Services only.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies Policy

We use cookies to administer content for visitors to our site. We do not use cookies to track individuals and identify them personally.

Third party cookies

We may also point from our websites to other internet services that do use cookies. Our payment processors, for example, will place cookies as well. This is also the case with multi-media services, and with the links that we post on our Twitter and Facebook accounts.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Social Media

We use social media and social networking services to advance our work. These applications require the use of third-party service providers. Notably, we have a Facebook page, Twitter feed, articles published on Medium, and a YouTube channel.

The Facebook page is administered by Facebook, in accordance with Facebook’s Data Policy available here, and is accessible by Facebook users who have already consented to Facebook’s Data Policy. The Group page is managed by Sunbeam Cleaning Services staff members. We do not export information on our followers from the Facebook platform.

The Twitter account we use is administered by Twitter, in accordance with Twitter’s Privacy Policy available here.

The YouTube channel is administered by YouTube, in accordance with their privacy policy available here.

We use direct messaging over social media on occasion, when individuals and organizations contact us on Facebook by leaving messages in our Inbox or by sending us Direct Messages on Twitter. We aim to delete these messages as soon as we have responded to the queries.

We will continue to push social media companies for stronger privacy protections for all their users.

Fulltime and Part-time Applicants’ Information

Occasionally we receive employment information from prospective employees. This information may include the individual’s CV, biographical information, contact details, immigration status, photograph, and references. This information is shared with relevant staff internally until that individual becomes a candidate for employment. At that point we may share the CV with our trustees. We delete your application once it is no longer necessary for the recruitment exercise.

We also collect and process prospective and current volunteer data for recruitment and administration purposes. This data may include biographical information, contact details, immigration-related information, references, and payment details for reimbursement purposes. Again, we delete your application once it is no longer necessary for the recruitment exercise. 

We keep all accounting and administration information for auditing purposes, in accordance with standard practice and USA law.

Research and Investigations

We collect and process data in relation to our research and investigations, for example when conducting research into potential or current subjects and participants of our research and investigation projects. This data may be provided to us by the individuals themselves, from publicly available sources, or from third parties. This data may include biographical information; contact details; employment details; financial information; photographs; and information on Sunbeam Cleaning Services and interests. This data is used to carry out research and investigations to constantly improve our services as described on our About page.

Your Data Subject Rights

You have rights under data protection law over your personal data.

You are entitled, to request access to, rectification of, or erasure of your personal data. You are also entitled, to request restriction of collection and/or processing of, or object to certain types of collection and/or processing of your personal data. You have the right to ask us not to collect and/or process your personal data for marketing purposes; we currently require your consent by opting-in, and you can change your preferences at any time. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You may also, in some circumstances, have a right to data portability.  

We will provide you with a response to your requests in accordance your protection rights. Requests can be submitted at any time by email to info@sunbeamclean.com, or by post to the physical address set out below. You also have the right to lodge a complaint with the corresponding data protection supervisory authority in your country of residence.

How to Contact Us

Please read the Policy carefully. To update your preferences, review or update your information, submit a request, raise any issues regarding the processing of your personal data or raise any questions, comments, or concerns about the Policy, you may contact us by writing to Sunbeam Cleaning Services, 62991 Deep Cove Dr NW Concord NC 28027, or info@sunbeamclean.com.

Changes to the Policy

If the Policy is changed at any time, the date and nature of the change will be clearly indicated in this document. If the change has a material impact on the handling of your personal information, we will contact you to you to inform you of the changes and where appropriate seek your consent.

Our contact information

Our Hotline No. is +(908)867-8233

Office Address: 62991 Deep Cove Dr NW Concord NC 28027

email: info@sunbeamclean.com